- Home
- Service
- Service Forms
- Warranty request
Find contact
As part of providing our website, we use cookies and other technologies (collectively "cookies") and use various third-party services. Some Cookies are technically necessary for the functionality and to ensure the security and stability of our website, while other, optional Cookies help us to operate our website economically and to continuously improve it.
You can consent to the use of optional cookies and to the transfer of data to third-party providers associated with the use of other services by clicking on "Accept" or not consent by clicking on "Decline" (under settings). If you click on "Decline", we will only use necessary cookies.
By clicking on "Accept", you also expressly consent to your data being transmitted to Google in the USA, for example, and processed there. According to the assessment of the European Court of Justice, there is currently no adequate level of data protection in the USA according to EU standards and in this respect we cannot provide any suitable guarantees for the protection of your data to compensate for this deficit. Possible risks of data transfer to the USA for you are in particular that access by state authorities cannot be excluded and that your data could be processed for reasons of national security, law enforcement or for other purposes in the public interest of the USA, possibly without you being informed separately and without enforceable rights and effective legal remedies being available to you.
You can consent to the use of optional cookies and the transfer of data within the scope of other services separately according to purposes and services at any time (later also accessible via our data protection declaration and data protection settings) via "Settings" and revoke any consent given with effect for the future.
This is a tag management system. Via the Google Tag Manager, tags can be integrated centrally via a user interface. Tags are small sections of code that can track activities. Script codes of other tools are integrated via the Google Tag Manager. The Tag Manager makes it possible to control when a certain tag is triggered.
We use the services of Jotform Inc. (4 Embarcadero Center, Suite 780, San Francisco CA 94111, USA) on our website to display online forms and process data entry. The data you enter in these forms is transmitted ssl-encrypted and stored on servers stationed in the EU.
You can read more about this in this blog post: https://www.jotform.com/blog/eu-safe-harbor/.
The privacy policy of Jotforms can be found here: https://www.jotform.com/privacy/.
This website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA ("Google") on the legal basis of overriding legitimate interest (analysis of website usage). For this purpose, we have concluded an order data processing contract with Google.
When our website is accessed, a connection to Google's servers is established via software and data is transmitted to Google's servers, some of which are located in the USA. Google Analytics also uses cookies to store information about the website user and to analyse the use of the website by website users.
This website uses the "IP anonymisation" function. This means that your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thus anonymised. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
According to Google, Google will use the collected data for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
For detailed information on the handling of user data by Google Analytics, please refer to the privacy policy of Google Google or Google Analytics.
Deactivating Google Analytics
Processing company:
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
Data processing purposes
This list represents the purposes of data collection and processing.
- Optimisation of services and economic success
Collected data
This list contains all (personal) data collected by or through the use of this service.
Retention period
Search queries via Bing are deleted after 6 months and cookie IDs are obscured after 18 months.
Microsoft also operates servers in the US and their data may also be stored there. Microsoft reserves the right to retain data for as long as is necessary to provide the defined purposes.
Legal basis
Art. 6 para. 1 lit. a DSGVO (Consent), Art. 6 para. 1 lit.f DSGVO (Legitimate Interests)
We use Microsoft Advertising from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA for marketing measures. On our website, we use technology from Microsoft that can store data from you. We have included the conversion tracking tag from Microsoft Advertising which allows us to measure which ads they came to our website from, which sub-pages they viewed and what actions they took on the website. If they have a Microsoft account, the data can be linked to your account.
You can opt out of Microsoft Advertising's interest-based ads at any time:
https://account.microsoft.com/privacy/ad-settings/signedout
It is also possible to enable cookies directly through your browser or through this website's privacy policy.
If you have consented to the use of Microsoft Advertising, this consent constitutes the legal basis for the processing of personal data in accordance with Art. 6 para. 1 lit. a of the GDPR.
We would like to point out that according to the opinion of the European Court of Justice, there is currently no adequate level of protection for the transfer of data to the USA. This may entail various risks for the lawfulness and security of the data processing.
For lawful data processing, Microsoft uses standard contractual clauses. This commits Microsoft to process the data with a European level of data protection, even if it is stored in the US.
Information on Microsoft's standard contractual clauses can be found at https://learn.microsoft.com/en-us/compliance/regulatory/offering-eu-model-clauses.
Microsoft's data protection regulations can be found here: https://privacy.microsoft.com/de-de/privacystatement.
Diese Website verwendet Facebook Pixel, einen Webanalysedienst der Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland („Facebook“) auf der Rechtsgrundlage des überwiegenden berechtigten Interesses (Analyse der Websitenutzung). Wir haben dazu mit Facebook einen Vertrag zur Auftragsdatenverarbeitung abgeschlossen. Die Daten werden teilweise in die USA übertragen. Die Übermittlung der Daten in die USA erfolgt auf Grundlage des Privacy Shields. Beim Aufruf unserer Webseite wird über eine Software eine Verbindung zu den Servern von Facebook hergestellt und Daten an teils in den USA befindlichen Server von Facebook übermittelt. Facebook Pixel verwendet zudem Cookies zur Speicherung von Informationen über den Website-Benutzer und zur Analyse der Benutzung der Website durch die Website-Benutzer. Laut Angaben von Facebook wird Facebook die erhobenen Daten benutzen, um die Nutzung der Website auszuwerten, um Reports über die Websiteaktivitäten zusammenzustellen und um weitere mit der Websitenutzung und der Internetnutzung verbundene Dienstleistungen zu erbringen. Auch wird Facebook diese Informationen gegebenenfalls an Dritte übertragen, sofern dies gesetzlich vorgeschrieben ist oder soweit Dritte diese Daten im Auftrag von Facebook verarbeiten. Detaillierte Informationen zum Umgang mit Nutzerdaten bei Facebook finden Sie in der Datenschutzerklärung von Facebook.
Facebook Pixel deaktivieren
This is a video player service.
Processing Company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data processing purposes
This list represents the purposes of data collection and processing.
- View videos
Technologies used
This list includes all technologies used by this service to collect data. Typical technologies are cookies and pixels placed in the browser.
- Cookies (if "Privacy-Enhanced" mode is not enabled).
Collected data
This list contains all (personal) data collected by or through the use of this service.
- Device information
- IP address
- Referrer URL
- Viewed videos
Legal basis
The following is the required legal basis for the processing of data
- Art. 6 para. 1 p. 1 lit. a of the GDPR
Place of processing
- European Union
Retention period
The retention period is the period of time during which the collected data is stored for processing. The data must be deleted as soon as it is no longer needed for the specified processing purposes.
The data will be deleted as soon as it is no longer needed for the processing purposes.
Data recipients
- Alphabet Inc.
- Google LLC
- Google Ireland Limited
Below you will find the email address of the data protection officer of the processing company.
general_privacy_form
Transfer to third countries
This service may transfer the data collected to another country. Please note that this service may transfer data outside the European Union and the European Economic Area and to a country that does not provide an adequate level of data protection. If the data is transferred to the US, there is a risk that your data may be processed by US authorities for control and monitoring purposes, without you possibly having any legal recourse.Below is a list of countries to which the data will be transferred. This may be for various purposes, such as storage or processing.
- Worldwide
Storage information
Below you can see the longest potential storage time on a device set when using the cookie storage method and when using other methods.
Maximum limit for cookie storage: 10 years